The question on everyone's lips..... I love ric rac and sell it in all colours and sizes, my fav would have to be the linen ric rac. Have never known how you measure the width of the different ric racs until now.
Great to use when doing embroidery, simply run through your printer, press onto your background fabric and start stitching.
Then simply remove by submerging in warm water, agitate for 2 - 3 minutes and rinse thoroughly.
From the shop l mentioned the other day. Actually got a phone call from the Regional Manager this morning. She just wanted to clarify a few things and apologise to me. My discount card is valid and she'll be talking to the staff member l have complained about.
I am pleased with the outcome. I have shopped at this particular shop ever since it opened. Have a house full of their stuff. In fact up until last Saturday l have always found the staff to be very helpful and friendly.
I had an incident with a kitchen shop l have spent a lot of money in over the years. I emailed and complained about the way l was treated by one of the staff members on Sunday. So far l have heard nothing.
One of my regular customers placed an order with me yesterday, got the following email from her this afternoon.
"My pattern from Viv’s Creations arrived this morning. I wish everyone gave the same friendly, efficient service that you give."
I am a very small business, the company l have complained to has a chain of stores. They have not responded to my email, it's been 3 days. They haven't heard the end of me. I offer great customer service, when l shop l expect the same.
Two negative emails from me today, sorry about that.
On Friday l am going in to have carpel tunnel surgery. Whilst it's no big deal it's going to be a bit of a nuisance. I know that for a week that it will be in some glove thing to protect it, Don't know what happens after that but l do know that l won't be able to drive for several weeks.
And the reason l am sharing this with you is that your orders may not go out until the day after you place them. I will be relying on Ray to help me. If postage needs to be checked or orders come in after 1.30pm they will be posted the following day.
As per usual l will always email you to let you know what is going on.
Today l became a member of a new program called Adopt a Small Business. It's a new idea from Helena who owns the Mountain Grande Tea Rooms Cafe, ( Formerly Wickedly Delicious).
Small businesses cannot compete with the large corporate businesses. So we have decided to work together.
A quick explanation.... If you see a shop displaying the sign below ask if you can have a membership card. When you spend $20 or more at participating shops show your card and receive a small thank you gift.
Like l said l only joined the group today. As l get more info about other participating businesses l will add their details to my Adopt a Small Businees Album.